Q. What is meant by PTZ camera?
A. PTZ stands for Pan Tilt and Zoom. It is a camera used for surveillance which has remote directional and zoom controls.
Panning and Tilting is the part of camera physically moving, while the zoom function is the movement of the lens changing its focal length and focus.

Q. What is the difference between IP PTZ & AHD PTZ cameras?
A. In AHD PTZ camera – there are separate cables – one for video signal and one for the controller (pan, tilt and zoom). IP PTZ camera as the name suggests works on network cable, has only a single cable for video and controlling the camera (pan, tilt and zoom).

Q. What is the construction material of the PTZ camera? Is it vandal proof?
A. The PTZ cameras have an IP 66 rating and offer resistance to some extent against vandalism– the outer casing is made of metal, high-grade abrasion resistant plastic and the lens is further reinforced by the glass dome.

Q. What is the PTZ system architecture / connection?

Q. What are the key features of the PTZ Camera?
A. Some of the key features of PTZ camera are:
HD resolution – up to 4 MP
Pan, Tilt and Zoom – 128 presets
Optical Zoom up to 33X
High power array LED, with range up to 150 meters
ONVIF compatibility

Q. What is the recommended power supply for the IP PTZ camera?
A. The available PTZ camera variants require 12V DC, 5 Amp power supply.

Q. What cable connection type is required for power and for video feed?
A. Power connector– DC pin – 12V DC, 5 Amp
Network video connector -RJ 45. Network cable- CAT6

Q. What is the ideal distance for providing power to PTZ camera? Can be power connection be provided from a distance?
A. It is highly recommended that the power connection to the PTZ camera be given from an immediate source (local power supply). Cable over a long distance will decrease the power supplied to the camera, and may not function properly.

Q. What is the day/night feature of the PTZ camera?
A. The PTZ camera has powerful array LED for night viewing / low light imaging.

Q. What is the night vision range of the PTZ camera?
A. The PTZ camera has array LED with a range of up to 150 meters. The array led comprise of Infrared LEDs that get activated while zooming the camera in the night/low light condition.

Q. What is PTZ DIP switch?
A. DIP switch is utilized by AHD PTZ cameras to change the camera address, baud rate and protocol.

Q. How many PTZ cameras can be linked with the NVR? 4 Ch, 8Ch, 16 Ch & 32 Ch?
A. PTZ camera for the same number of channels of NVR can be connected. For example, a 4 channel NVR can be connected with 4 PTZ cameras.

Q. How to Add/Link PTZ camera with NVR?
A. The PTZ camera needs to be:
1. Powered on
2. Connected to switch
3. Connect the NVR to the Switch
4. Search the IP address of PTZ camera (through NVR). In case there is more than one PTZ camera, the IP address of each camera will need to be changed via web login.
5. Add the PTZ camera/s.

Q. What is the process of changing the IP address of PTZ camera?
A. The PTZ camera IP address can be changed through the web login. The process is:
1. Before mounting the PTZ camera. Ensure the power cable connection is in place. Connect the PTZ camera to the Desktop/ laptop through LAN cable (Ethernet/RJ45)
2. Open the web browser – Internet Explorer and log in the camera with its default IP address, with username – admin, & password – (blank)
3. After Login, go to device configuration/setting>>>Network settings>>>Change IP
4. Change the IP setting, save and exit.

We recommend the process of changing the IP address be done before mounting so that in case of any problem the troubleshooting can be done.

Q. What is POST/ Self Test?
A. Power On Self Test is done every time the PTZ camera is powered on/ restart. The camera will run a diagnostic to check its Pan/Tilt motor and camera lens. In case of any issue, it will display an error message on the screen.

Q. Does PTZ support OSD? What is the command?
A. Yes, all variants of PTZ available with us currently support OSD – On-screen Display. The command for the same is 95 (preset).

Q. How many presets are supported by the IP PTZ camera?
A. There are a total of 128 presets for the PTZ camera. Preset number value ranges from 001 to 064 (except preset 033 and 034) and 101 to 164.

Q. What is Park Time/ Park Action?
A. Park Time is the standby time of the PTZ camera – a pre-configured function set in case the PTZ camera is not in action or is idle. The PTZ camera idle time needs to be set by the user through OSD menu (a minimum of 1 minute).

Q. How many tours and patterns scans are there?
A. There are 4 tour scans with 27 presets per tour and 4 pattern scans.

Q. What is the process to configure tour scan through NVR?
A. The process of configuring tour scan through NVR:
1. Right click on the camera and go to PTZ control.
2. In the PTZ control window move the PTZ to preset 1.
3. Click on set and feed the number – preset1 and click on set.
4. Go back to PTZ control window and move the PTZ to preset2.
5. Click on set and feed the number – preset2 and click on set.
6. A maximum 27 presets (in a similar manner) can be defined per tour scan.
7. To run the tour, go to page switch and call the 97 number preset.
Note: Presets are the locations on which the user wants the camera to pan/tilt/zoom while on tour scan.

Q. Is there any other way of configuring the pattern and tour scans as well?
A. The pattern and tour scans can be configured through the web interface of PTZ camera.

Q. Is Motion detection supported by the PTZ camera?
A. Yes, all the variants of the IP PTZ cameras support motion detection.

Q. What are the important pre-configured shortcuts of the PTZ camera? List of the same?
A.

PRESET / SHORT-CUT
CALL # 83 PRESET DELETE ALL PRESETS
CALL # 84 PRESET START PATTERN 1
CALL # 85 PRESET START PATTERN 2
CALL # 86 PRESET START PATTERN 3
CALL # 87 PRESET START PATTERN 4
CALL # 88 PRESET CALL TOUR 1
CALL # 89 PRESET CALL TOUR 2
CALL # 90 PRESET CALL TOUR 3
CALL # 91 PRESET CALL TOUR 4
CALL # 95 PRESET OPEN MAIN MENU
CALL # 97 PRESET CALL ALL VALID PRESETS
CALL # 98 PRESET CALL 360 DEGREE SCAN
SET #73 PRESET 0 SEC PARK TIME OFF
SET #74 PRESET 60 SEC PARK TIME ON
SET #75 PRESET 120 SEC PARK TIME ON
SET #76 PRESET DOME RESTART
SET #77 PRESET RESTORE FACTORY SETTINGS
SET #84 PRESET RECORD PATTERN SCAN 1
SET #85 PRESET RECORD PATTERN SCAN 2
SET #86 PRESET RECORD PATTERN SCAN 3
SET #87 PRESET RECORD PATTERN SCAN 4
SET #88 PRESET SET TOUR 1
SET #89 PRESET SET TOUR 2
SET #90 PRESET SET TOUR 3
SET #91 PRESET SET TOUR 4